Terms and Conditions Taxxilo Driver App

1. Introduction

Welcome to the Taxxilo Driver App (“App“). By accessing or using our App, you agree to be bound by these Terms and Conditions (“Terms“). If you do not agree with any part of these Terms, please refrain from using the App.

2. Company Information

• Company Name: Taxxilo
• Address: Gran Via de les Corts Catalanes 859.1-3, Barcelona, Catalunya, Spain
• Contact Email: support@taxxilo.com
• Data Protection Officer: ABID

3. Definitions

• “User”, “You”, “Your” refers to any individual accessing or using the App.
• “Driver” refers to users who provide transportation services via the App.
• “Rider” refers to users who request transportation services via the App.
• “Services” refers to the transportation services facilitated through the App.

4. Eligibility

To use the App, you must:

• Be at least 18 years old.
• Have the legal capacity to enter into a binding contract.
• Hold a valid driver’s license and other necessary permits required in Catalunya and Barcelona.

5. User Accounts

• Registration: You must create an account by providing accurate and complete information.
• Account Security: You are responsible for maintaining the confidentiality of your account credentials.
• Account Use: You agree not to transfer or share your account with any third party.

6. Collection of Driver Documents

As part of the registration and verification process for Drivers, we collect the following documents and information:

• DNI (Documento Nacional de Identidad): National identity document.
• Bank Account Details: For payment processing.
• Vehicle Title Documents: Proof of vehicle ownership.
• Driver’s License: Valid driving license required for operating a vehicle.
• Tarjeta Transporte: Transport card required for professional drivers.
• Vehicle Insurance: Proof of valid vehicle insurance.

7. Use of Collected Documents

The documents and information collected are used for:

• Verification: Ensuring that Drivers meet all legal and regulatory requirements.
• Compliance: Adhering to local laws in Catalunya and Barcelona.
• Payment Processing: Facilitating payments to Drivers.
• Safety and Security: Maintaining a safe and trustworthy platform for all users.

8. Data Protection and Privacy

• GDPR Compliance: We comply with the General Data Protection Regulation (GDPR) and local data protection laws.
• Personal Data: We collect and process personal data as described in our Privacy Policy, including sensitive documents provided by Drivers.
• Storage and Security: All collected documents are stored securely using encryption and other appropriate measures.
• User Rights: You have rights regarding your personal data, including access, rectification, erasure, restriction of processing, data portability, and the right to object.

9. Use of the App

• Compliance with Laws: You agree to comply with all applicable laws and regulations, including traffic laws and regulations in Catalunya and Barcelona.
• Prohibited Conduct: You must not use the App for any unlawful purposes or to solicit the performance of any illegal activity.
• User Content: Any content you submit must not infringe on any third-party rights or be offensive, defamatory, or unlawful.

10. Services

• Role of Taxxilo: We provide a platform connecting Drivers and Riders. We are not a transportation carrier.
• Driver Obligations: Drivers are independent contractors responsible for providing transportation services in a safe and lawful manner.
• Rider Obligations: Riders agree to pay for the services and comply with all applicable laws during the ride.

11. Payment Terms

• Fees: Riders agree to pay the fare displayed at the end of the ride, including any applicable taxes and fees.
• Payment Processing: Payments are processed through secure third-party payment processors.
• Disputes: Any payment disputes must be reported to us within 30 days of the transaction.

12. Intellectual Property Rights

• Ownership: All intellectual property rights in the App and its content are owned by Taxxilo or its licensors.
• License: We grant you a limited, non-exclusive, non-transferable license to use the App for personal use.
• Restrictions: You must not reproduce, distribute, modify, or create derivative works of the App without our written consent.

13. Limitation of Liability

• No Warranty: The App is provided “as is” without any warranties of any kind.
• Limitation: To the extent permitted by law, Taxxilo shall not be liable for any indirect, incidental, special, consequential, or punitive damages.
• Jurisdictional Limitations: Some jurisdictions do not allow certain limitations of liability; the above limitations may not apply to you.

14. Indemnification

You agree to indemnify and hold Taxxilo harmless from any claims, damages, losses, liabilities, and expenses arising out of your use of the App or violation of these Terms.

15. Termination

• By User: You may terminate your account at any time by contacting us.
• By Taxxilo: We may suspend or terminate your access to the App if you violate these Terms or for any other reason at our discretion.

16. Changes to the Terms

We reserve the right to modify these Terms at any time. Changes will be effective upon posting on the App. Your continued use of the App after changes constitutes acceptance of the new Terms.

17. Governing Law and Jurisdiction

These Terms are governed by the laws of Spain, specifically the region of Catalunya. Any disputes shall be subject to the exclusive jurisdiction of the courts of Barcelona.

18. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect.

19. Entire Agreement

These Terms constitute the entire agreement between you and Taxxilo regarding the use of the App.

20. Contact Us

If you have any questions or concerns about these Terms, please contact us:

• Email: support@taxxilo.com
• Address: Gran Via de les Corts Catalanes 859.1-3, Barcelona, Catalunya, Spain

Additional Clauses for GDPR Compliance

21. Data Processing Agreement

By using the App, you acknowledge that we process personal data on your behalf in accordance with GDPR Article 28.

22. User Rights Under GDPR

• Access: You can request access to your personal data.
• Rectification: You can request correction of inaccurate personal data.
• Erasure: You can request deletion of your personal data under certain conditions.
• Restriction: You can request restriction of processing your personal data.
• Portability: You can request to receive your personal data in a structured, commonly used format.
• Objection: You can object to the processing of your personal data.

23. Data Security

We implement appropriate technical and organizational measures to ensure a level of security appropriate to the risk, including encryption and pseudonymization where applicable.

24. Data Breach Notification

In the event of a personal data breach, we will notify the relevant supervisory authority and affected users without undue delay, as required by GDPR.

25. Third-Party Services

Our App may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third parties.

26. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance user experience and analyze usage patterns. You can manage your cookie preferences through your device settings. For more information, please refer to our Cookie Policy.

27. Storage and Retention of Driver Documents

• Retention Period: We retain the collected driver documents for as long as necessary to fulfill the purposes outlined in these Terms and comply with legal obligations.
• Secure Storage: Documents are stored securely using encryption and access controls to prevent unauthorized access.
• Destruction: Upon termination of your account or upon request, we will securely destroy your documents unless retention is required by law.

28. Consent

By providing us with your documents and personal information, you consent to our collection, use, and processing of this information in accordance with these Terms and our Privacy Policy.

29. Compliance with Local Regulations

We comply with all local regulations in Catalunya and Barcelona regarding transportation services, data protection, and driver requirements.

Disclaimer: This Terms and Conditions document is provided for informational purposes only and does not constitute legal advice. While we strive to ensure compliance with the GDPR and local regulations in Catalunya and Barcelona, we recommend consulting with a qualified legal professional to review this document.

Please Note: Ensure that you have a comprehensive Privacy Policy that further details how you handle personal data, including the collection of sensitive documents from drivers. It should specify the purposes of processing, legal bases, data subject rights, data transfers, and contact information for the Data Protection Officer.