Effective date: 21 July 2026

Website: taxxilo.com
Booking platform: app.taxxilo.com
Privacy and customer support email: Support@taxxilo.com
Booking email: Booking@taxxilo.com
Business and partner email: Partner@taxxilo.com
Phone: +34 602 644 484

1. Introduction

Taxxilo respects your privacy and is committed to protecting your personal data.

This Privacy Policy explains how Taxxilo collects uses stores shares and protects personal data when you:

• Visit the Taxxilo website
• Request a price or search for a route
• Create or manage a booking
• Create a client account
• Use the Taxxilo client portal
• Use the Taxxilo mobile application
• Make an online payment
• Contact Taxxilo by email phone WhatsApp contact form or support message
• Receive transport services arranged through Taxxilo
• Submit a complaint review photograph or other evidence
• Receive promotional or service communications

This Privacy Policy applies to clients passengers website visitors prospective clients and people who communicate with Taxxilo.

Drivers fleet partners employees and business partners may be covered by additional privacy notices.

2. Data Controller

The data controller responsible for processing your personal data is:

Legal entity or autónomo name: Taxxilo
Trading name: Taxxilo
Address: Gran Via de les Corts Catalanes 859 1-3 08018 Barcelona Spain
Privacy email: Support@taxxilo.com
Phone: +34 602 644 484

For privacy questions or requests please contact Support@taxxilo.com.

Taxxilo should only describe a person as its Data Protection Officer if that person has been formally appointed to that legal role.

3. Scope of Taxxilo Services

Taxxilo operates digital systems used to request arrange manage and complete passenger transport services.

These systems may include:

• The Taxxilo public website
• The online booking system
• The client portal
• The Taxxilo client mobile app
• Guest booking pages
• Support and communication channels
• Payment and refund systems
• Driver assignment and dispatch systems
• Flight tracking and map services
• Booking notifications
• Live ride and arrival information
• Reviews promotions and customer offers

Transport services may be performed by licensed taxi drivers professional drivers fleet partners or other authorised transport providers.

4. How We Receive Personal Data

Taxxilo may receive personal data:

• Directly from you
• From a person making a booking for you
• From a hotel travel agency company concierge event organiser or business partner
• From an assigned driver or fleet partner
• From our website client portal or mobile app
• From payment providers
• From map address and route providers
• From flight information providers
• From cookies analytics tools and similar technologies
• From communications sent through email telephone WhatsApp or support forms
• From public authorities where legally permitted
• From fraud prevention security or technical service providers

If you make a booking for another passenger you must have permission to provide their personal data and should inform them about this Privacy Policy.

5. Personal Data We May Collect

5.1 Identity and Contact Information

We may collect:

• First name
• Last name
• Email address
• Telephone number
• Country or telephone country code
• Preferred language
• Account username
• Company name
• VAT or tax identification details
• Billing address
• Contact preferences

5.2 Booking and Ride Information

We may collect:

• Booking number
• Pickup address
• Drop-off address
• Route stops and waypoints
• Pickup date and time
• Return ride details
• Service type
• Vehicle class
• Passenger count
• Luggage count
• Flight number
• Airport terminal
• Train cruise or other travel information
• Distance and estimated journey duration
• Extra waiting time
• Booking extras
• Child seat requirements
• Accessibility requirements
• Pet information
• Comments and special instructions
• Booking status
• Driver assignment status
• Ride arrival start and completion information
• Cancellation or no-show information
• Booking modification and time-change requests

5.3 Payment and Billing Information

We may collect:

• Total booking price
• Advance payment amount
• Remaining balance
• Payment status
• Refund status
• Payment method
• Transaction reference
• Payment provider reference
• Coupon or promotional code
• Referral credit
• Invoice information
• Tax amount
• Billing name and address

Online payments may be processed by third-party payment providers such as Stripe.

Taxxilo does not normally receive or store your complete payment-card number security code or full card credentials on its own servers.

5.4 Account and Profile Information

If you create a client account we may process:

• Login email
• Encrypted password
• Account status
• Profile details
• Booking history
• Saved communication preferences
• Notification preferences
• App installation status
• Device tokens
• Account creation and update dates
• Login and security records

Passwords are stored using secure password-hashing methods and are not stored as readable plain text.

5.5 Price Search and Quote Information

When you check a price or search for transport we may record:

• Pickup and destination searches
• Selected place identifiers
• Coordinates
• Requested date and time
• Passenger and luggage numbers
• Vehicle options displayed
• Estimated route distance and duration
• Prices displayed
• Coupon information
• Search date and time
• Whether the search later resulted in a booking
• Technical and attribution information connected with the search

This information helps us calculate prices operate the booking system measure conversions investigate pricing issues and improve our services.

5.6 Location and Map Information

Taxxilo may process:

• Pickup and drop-off coordinates
• Selected map locations
• Route coordinates
• Driver location during an active ride
• Driver arrival location
• Live tracking session information
• Approximate location derived from an IP address
• Your current device location if you choose to grant permission

The client app should not continuously collect your precise background location unless that function is clearly activated and permission has been granted.

You may normally enter a pickup address manually instead of allowing access to your device location.

5.7 Flight and Travel Information

For airport transfers we may process:

• Flight number
• Airline
• Scheduled arrival time
• Actual or estimated landing time
• Flight delay or cancellation information
• Airport and terminal
• Flight tracking results
• Pickup adjustments based on flight information

Flight information may be checked through third-party flight information services.

Flight tracking is intended to support pickup coordination but may not always be complete or accurate.

5.8 Device and Technical Information

When you use our website app or portal we may collect:

• IP address
• Browser type
• Device type
• Operating system
• App version
• Language and time zone
• Device identifiers
• Push notification token
• Login time
• Last activity time
• Pages or screens visited
• Referring page
• Error and crash information
• Session and authentication information
• Security events
• Rate-limit and failed-login information
• Cookie identifiers
• Analytics identifiers

5.9 Communications and Support Data

We may keep records of:

• Emails
• Contact-form messages
• WhatsApp messages
• Telephone call notes
• Support requests
• Booking change requests
• Complaint details
• Refund requests
• Lost-item reports
• Communication preferences
• Messages exchanged with assigned drivers where routed through Taxxilo
• Internal support notes
• Evidence supplied during an investigation

Telephone calls are not recorded unless you are informed before recording begins.

5.10 Reviews Feedback and Photographs

We may process:

• Ratings
• Written reviews
• Feedback
• Review request status
• Complaint photographs
• Ride photographs
• No-show or arrival evidence
• Uploaded documents or screenshots
• Moderation and approval information

Clients should not upload unnecessary identification documents medical documents payment-card images or information about unrelated third parties.

5.11 Marketing and Attribution Data

Where enabled and legally permitted we may process:

• Marketing consent
• Email subscription status
• Coupon usage
• Campaign source
• Referral source
• Advertising identifiers
• Website conversion information
• Promotion engagement
• Communication delivery and opening information where available

6. Information About Children and Accessibility

Taxxilo transport services may be used by families but client accounts and bookings should be created by adults or authorised representatives.

We may receive limited information about children such as:

• Number of children travelling
• Approximate age
• Child-seat requirement
• Passenger safety requirements

Please do not provide a child’s full identity document school information or other unnecessary personal information.

Accessibility or assistance requests may sometimes reveal health or disability information. Please provide only the information needed to arrange safe and suitable transport.

Where information is considered special-category personal data Taxxilo will process it only where there is a valid legal basis and where necessary may request explicit consent.

7. Why We Use Personal Data

Taxxilo may process personal data to:

• Calculate a journey price
• Provide route and vehicle options
• Create and confirm bookings
• Manage client accounts
• Process advance or full payments
• Process refunds
• Issue invoices
• Assign a suitable driver and vehicle
• Share necessary ride information with the assigned driver
• Track flight arrival information
• Coordinate pickup and driver arrival
• Display live ride information
• Send booking confirmations and reminders
• Notify you when a driver is assigned or arrives
• Manage booking modifications
• Manage return ride requests
• Manage cancellations and no-shows
• Provide customer support
• Investigate complaints and disputes
• Assist with lost items
• Send review requests
• Prevent fake bookings fraud abuse and unauthorised access
• Protect passengers drivers and Taxxilo systems
• Maintain records for tax accounting and legal obligations
• Defend or establish legal claims
• Improve pricing routes website performance and app performance
• Measure website and advertising performance where consent is required
• Send promotions where legally permitted
• Maintain backups and business continuity
• Enforce the Taxxilo Terms and Conditions

8. Legal Bases for Processing

Taxxilo may rely on the following legal bases.

8.1 Contract and Pre-Contractual Steps

We process data when necessary to:

• Provide a quotation
• Create a booking
• Process payment
• Assign a driver
• Manage a ride
• Respond to a booking request
• Provide customer support connected with a booking
• Process a cancellation or refund

Without certain required data Taxxilo may be unable to provide a quote confirm a booking or perform the requested service.

8.2 Legal Obligations

We may process and retain data to comply with:

• Tax requirements
• Accounting requirements
• Invoicing requirements
• Consumer protection rules
• Transport regulations
• Court orders
• Law-enforcement requests
• Data protection obligations
• Other applicable legal requirements

8.3 Legitimate Interests

Taxxilo may rely on legitimate interests to:

• Prevent fraud and fake bookings
• Protect accounts and systems
• Maintain technical logs
• Investigate complaints
• Manage disputes
• Improve our services
• Measure operational performance
• Maintain evidence of communications
• Defend legal claims
• Detect misuse of coupons or booking links
• Ensure service quality
• Send limited service-related communications

We assess these interests against your rights and expectations.

8.4 Consent

We may rely on consent for:

• Non-essential analytics cookies
• Advertising cookies
• Certain marketing communications
• Optional device-location access
• Optional app permissions
• Publication of certain content
• Processing special-category information where explicit consent is required

You may withdraw consent at any time. Withdrawal does not make previous lawful processing invalid.

8.5 Vital Interests

In a genuine emergency Taxxilo may process or disclose necessary information to protect the vital interests of a passenger driver or another person.

9. Required and Optional Information

Information marked as required during booking is needed to provide the requested service.

This normally includes:

• Name
• Contact information
• Pickup and drop-off information
• Pickup date and time
• Passenger count
• Vehicle selection
• Payment information where an advance is required

Other information may be optional.

Failure to provide required information may prevent Taxxilo from calculating a correct price confirming the booking assigning a suitable vehicle or contacting you.

10. Sharing Data With Assigned Drivers

Taxxilo may share necessary booking information with the assigned driver or fleet partner.

This may include:

• Client or passenger name
• Telephone number
• Pickup address
• Drop-off address
• Date and time
• Flight or travel details
• Passenger and luggage information
• Route stops
• Accessibility or child-seat requirements
• Special instructions
• Remaining amount to collect
• Information needed to contact the passenger

Drivers should receive only the information reasonably required to perform the booking.

Client contact information may be hidden or become unavailable to drivers after the ride is completed or after the permitted contact period expires.

Drivers and fleet partners must not use client information for unrelated marketing private bookings personal contact resale or any purpose outside the booked service.

11. Driver Information Shared With Clients

Taxxilo may provide clients with necessary driver and vehicle information such as:

• Driver name
• Driver telephone number
• Vehicle make or category
• Vehicle registration number
• Driver arrival status
• Live driver position during an active ride
• Contact options
• Driver photograph where available

Driver contact information may only be used for the booked ride and must not be used for harassment marketing or unrelated contact.

12. Live Ride Tracking

During an active booking Taxxilo may process the assigned driver’s location to support:

• Driver dispatch
• Pickup coordination
• Estimated arrival information
• Live tracking
• Proof of arrival
• Ride safety
• Customer support
• Complaint investigation

Live tracking is connected with the relevant booking and should be available only to authorised users such as the client assigned driver and Taxxilo operations staff.

Tracking links and booking links should be kept private.

13. Maps Addresses and Route Calculation

Taxxilo may use map address autocomplete geocoding distance calculation and routing providers.

When you enter or select an address information may be sent to the relevant map provider to:

• Suggest addresses
• Confirm locations
• Calculate distance
• Estimate duration
• Display a route
• Support pickup navigation

Route and duration estimates may differ from the actual journey because of traffic road closures weather events or other external circumstances.

14. Payments

Online payments may be processed through payment providers such as Stripe.

The payment provider may process:

• Cardholder name
• Card information
• Billing information
• IP address
• Device information
• Payment authentication information
• Transaction status
• Fraud-prevention information

Taxxilo normally receives only the payment status transaction reference amount and limited payment-method information.

Payment providers act under their own security and legal obligations.

15. Emails Push Notifications SMS and WhatsApp

Taxxilo may contact you through:

• Email
• Push notification
• SMS
• Telephone
• WhatsApp
• In-app notification
• Booking-page messages

Service communications may include:

• Booking confirmation
• Payment confirmation
• Driver assignment
• Driver arrival
• Pickup reminders
• Booking changes
• Cancellation information
• Refund information
• Return ride offers
• Review requests
• Security alerts
• Support replies

Transactional messages are part of managing your booking and may still be sent even if you do not accept marketing messages.

If you contact Taxxilo through WhatsApp or another third-party messaging service that provider may also process your personal data under its own privacy terms.

16. Push Notification Permissions

The Taxxilo app may request permission to send push notifications.

Push notifications may be used for:

• Booking updates
• Driver assignment
• Driver arrival
• Payment updates
• Ride reminders
• Important support messages
• Security notifications
• Promotions if separately permitted

You may disable push notifications in your device settings. Disabling them may cause you to miss important booking updates so you should continue checking your email and booking page.

17. Guest Booking Links

Taxxilo may send a secure guest booking link allowing you to view booking information without logging in.

Guest links may:

• Contain a signed security token
• Expire after a limited period
• Stop displaying contact information after the ride
• Be disabled for security reasons

You must keep guest links private.

Anyone with access to an active guest link may be able to view the information available through that link.

Taxxilo may record access to guest booking pages for security support and fraud prevention.

18. Support Access and Account Impersonation

Authorised Taxxilo administrators may access a client account or temporarily view the portal as the client when reasonably necessary to:

• Resolve a technical problem
• Investigate a booking issue
• Assist with account access
• Confirm what the client can see
• Investigate suspected fraud
• Provide customer support

Administrative access should be limited to authorised personnel and may be recorded in access or impersonation logs.

Taxxilo staff must not use this access for personal or unrelated purposes.

19. Reviews and Feedback

If you submit a review or rating Taxxilo may use it to:

• Assess service quality
• Investigate complaints
• Improve driver and platform performance
• Display verified reviews
• Respond to feedback
• Prevent fake or abusive reviews

Before publishing a review Taxxilo may moderate or remove personal contact details payment information offensive content or information about unrelated individuals.

Submitting a review does not automatically authorise Taxxilo to publish private photographs identification documents or sensitive information.

20. Ride Photographs and Evidence

Drivers or Taxxilo staff may upload ride-related photographs where necessary for:

• Proof of arrival
• No-show review
• Complaint investigation
• Lost-item investigation
• Vehicle or service evidence
• Safety or fraud investigation

Only authorised and relevant photographs should be shown to clients.

Photographs should not be used for unrelated advertising or public publication without an appropriate legal basis or permission.

21. Cookies and Similar Technologies

Taxxilo may use cookies local storage pixels SDKs and similar technologies.

21.1 Strictly Necessary Technologies

These may be used for:

• Website operation
• Booking functionality
• Account login
• Security
• Fraud prevention
• Language preferences
• Saving booking progress
• Payment processing
• Consent preferences

Strictly necessary technologies may operate without optional consent where permitted by law.

21.2 Analytics and Performance Technologies

Where enabled and where consent is required Taxxilo may use services such as:

• Google Analytics
• Google Tag Manager
• Microsoft Clarity
• Hotjar
• Similar performance or session-analysis tools

These tools may process:

• Page views
• Clicks
• Scrolling
• Navigation
• Device and browser information
• Approximate location
• Referring source
• Session interaction information
• Website errors

Taxxilo does not intentionally use analytics tools to collect passwords complete payment-card details or the contents of restricted payment fields.

21.3 Advertising and Conversion Technologies

Where enabled and consented Taxxilo may use:

• Google Ads conversion tracking
• Meta Pixel
• Campaign attribution tools
• Similar advertising measurement services

These may be used to measure whether advertising resulted in website visits price searches or bookings.

21.4 Managing Cookie Preferences

Where available you can accept reject or change non-essential cookie preferences through the Taxxilo cookie settings tool.

You can also manage cookies through your browser settings.

Rejecting non-essential cookies should not prevent the basic booking service from working although some analytics personalisation or marketing features may be unavailable.

22. Marketing Communications

Taxxilo may send promotional communications about:

• Discounts
• Coupons
• Return rides
• Airport transfers
• New services
• App features
• Customer offers

Marketing communications will be sent only where legally permitted.

You may unsubscribe through the link provided in the message or by contacting Support@taxxilo.com.

Unsubscribing from marketing does not stop necessary booking support payment security or service communications.

23. Recipients and Service Providers

Taxxilo may share personal data with the following categories of recipients where necessary:

• Assigned drivers
• Fleet partners
• Licensed transport providers
• Payment processors
• Banks and payment networks
• Hosting and cloud providers
• Backup providers
• Email delivery providers
• Push notification providers
• SMS or communication providers
• Map route and address providers
• Flight information providers
• Analytics providers
• Advertising and conversion providers where consent applies
• Website and app support providers
• Security and fraud-prevention providers
• Accountants tax advisers and legal advisers
• Insurance providers where a claim requires it
• Hotels agencies companies or partners involved in the booking
• Public authorities courts police or regulators where legally required
• A buyer or successor if the Taxxilo business is lawfully transferred

Service providers should receive only the information necessary for their role and should be subject to appropriate confidentiality data-processing and security obligations.

24. Partner and Third-Party Bookings

Hotels agencies concierge services companies and other partners may create bookings for passengers.

In these situations:

• The partner must have permission to provide the passenger’s data
• Taxxilo may contact the passenger directly about the booking
• Taxxilo may share booking status with the partner where appropriate
• Payment and invoice information may be shared with the paying organisation
• Passenger information should not be used for unrelated purposes

If a business partner controls the purposes of its own data processing it may also act as a separate data controller.

25. International Data Transfers

Some service providers may process or store personal data outside Spain or outside the European Economic Area.

Where an international transfer takes place Taxxilo will seek to use a lawful transfer mechanism where required such as:

• A European Commission adequacy decision
• Standard Contractual Clauses
• An approved data-transfer framework
• Other legally recognised safeguards
• A specific legal exception where applicable

The level of protection and available rights may vary depending on the destination and service provider.

You may contact Support@taxxilo.com for additional information about applicable transfer safeguards.

26. Data Retention

Taxxilo keeps personal data only for as long as necessary for the purpose for which it was collected and for applicable legal limitation periods.

Typical retention criteria include:

26.1 Quotes and Uncompleted Price Searches

Price searches and incomplete booking information may be retained for a limited period for pricing analysis fraud prevention technical troubleshooting and conversion measurement.

Information may be anonymised or deleted when no longer required.

26.2 Client Accounts

Account and profile information may be kept while the account remains active.

After account closure certain information may be deleted anonymised or blocked unless it must be retained for bookings payments fraud prevention legal obligations or disputes.

26.3 Booking and Contract Records

Booking confirmations ride details payment records invoices and related business documents may be retained for up to six years or for a longer period where required by law litigation insurance or an active investigation.

26.4 Tax and Accounting Records

Tax and accounting information may be retained for the applicable statutory period. Spanish tax obligations commonly require records to remain available for at least four years and commercial documentation may need to be retained for six years.

26.5 Support and Complaint Records

Support records may be retained for the time needed to resolve the matter and afterwards for the applicable legal claims period.

26.6 Security and Technical Logs

Security login API access and technical logs are normally retained for a limited period unless they are required for an investigation security incident fraud case or legal claim.

26.7 Location and Live Tracking Data

Live location is processed during active ride operations.

Historical tracking information may be retained for a limited period where needed for support safety fraud prevention complaints disputes or legal obligations and should then be deleted anonymised or aggregated.

26.8 Marketing Consent

Marketing preferences may be retained until consent is withdrawn or an objection is received.

Taxxilo may retain limited evidence of consent or opt-out status to demonstrate compliance and prevent further unwanted messages.

26.9 Legal Claims

Relevant records may be preserved beyond the normal retention period where there is an active dispute legal claim regulatory investigation or preservation obligation.

When data no longer needs to remain actively available it may be securely deleted anonymised or blocked from ordinary use.

27. Data Security

Taxxilo uses reasonable technical and organisational measures intended to protect personal data.

These measures may include:

• Role-based access controls
• Password hashing
• Multi-factor authentication for authorised administrative access
• Secure encrypted connections
• Restricted administrator permissions
• Signed and expiring booking links
• Authentication tokens
• Login throttling
• Security and access logs
• Backup procedures
• Private or restricted file access
• Encryption of selected sensitive information
• Payment processing through specialist payment providers
• Staff and driver confidentiality requirements
• Monitoring of failed jobs and technical incidents
• Account and device-session controls
• Software updates and security maintenance

No internet service can guarantee absolute security.

You should use a strong password keep booking links private and contact Taxxilo immediately if you suspect unauthorised access.

28. Data Accuracy

You are responsible for providing accurate and current information.

You should inform Taxxilo if your:

• Telephone number changes
• Email address changes
• Pickup details change
• Flight number changes
• Passenger count changes
• Luggage requirements change
• Special assistance requirements change

Incorrect information may prevent Taxxilo or the assigned driver from contacting you or performing the service correctly.

29. Automated Calculations and Operational Decisions

Taxxilo uses automated systems to support:

• Price calculation
• Vehicle eligibility
• Driver matching
• Route and distance calculation
• Payment status
• Dispatch timing
• Notification timing
• Fraud and security checks
• Coupon validation
• Booking availability

These systems normally support operational processes and do not make decisions producing legal or similarly significant effects without appropriate human involvement.

A booking may be placed on hold or referred for manual review if payment pricing security eligibility or booking information requires verification.

You may contact Support@taxxilo.com if you believe an automated result is incorrect.

30. Your Data Protection Rights

Subject to applicable law you may have the right to:

• Request access to your personal data
• Request correction of inaccurate data
• Request completion of incomplete data
• Request deletion of data
• Request restriction of processing
• Object to certain processing
• Request data portability
• Withdraw consent
• Object to direct marketing
• Request information about international transfer safeguards
• Request human review where applicable
• Lodge a complaint with a data protection authority

These rights are not absolute.

For example Taxxilo may need to retain certain booking payment tax security or dispute records even after a deletion request.

31. How to Exercise Your Rights

To exercise a privacy right contact:

Email: Support@taxxilo.com
Address: Gran Via de les Corts Catalanes 859 1-3 08018 Barcelona Spain

Please write Privacy Request in the email subject and explain which right you wish to exercise.

Taxxilo may request reasonable proof of identity to prevent disclosure or deletion of another person’s data.

Taxxilo will normally respond within one month. This period may be extended where legally permitted because of the complexity or number of requests.

Privacy requests are normally free of charge. Taxxilo may refuse or charge a reasonable fee for requests that are clearly unfounded repetitive or excessive where permitted by law.

32. Account Closure and Deletion Requests

You may request closure of your client account through an available account-deletion function or by contacting Support@taxxilo.com.

Closing an account does not automatically delete:

• Completed booking records
• Invoices
• Payment records
• Refund records
• Fraud-prevention records
• Complaint records
• Legal claims
• Information required by tax accounting or transport law

Where full deletion is not legally possible Taxxilo may restrict or block the information from normal operational use.

33. Complaints to the Data Protection Authority

You have the right to lodge a complaint with the competent supervisory authority.

In Spain the supervisory authority is the Agencia Española de Protección de Datos or AEPD.

Before submitting a complaint you may first contact Taxxilo so we can try to resolve your concern.

34. Third-Party Websites and Applications

The Taxxilo website or app may contain links to:

• Payment providers
• Map providers
• App stores
• Social networks
• Review platforms
• WhatsApp
• Partner websites
• Other third-party services

Taxxilo does not control the privacy practices of independent third parties.

You should review their privacy information before providing personal data directly to them.

35. Changes to This Privacy Policy

Taxxilo may update this Privacy Policy when:

• Services change
• New app features are introduced
• Service providers change
• Legal requirements change
• Security practices change
• Data-processing activities change

The updated version will be published with a new effective date.

Where a change materially affects how your data is processed Taxxilo may provide an additional notice through the website app email or another appropriate channel.

36. Contact Information

For privacy questions access requests correction requests account deletion or objections please contact:

Support@taxxilo.com

For booking-related questions please contact:

Booking@taxxilo.com

For hotels companies agencies or partner bookings please contact:

Partner@taxxilo.com

Phone:

+34 602 644 484

Postal address:

Gran Via de les Corts Catalanes 859 1-3
08018 Barcelona
Spain

Short Booking Form Privacy Notice

Taxxilo will use the information entered in this form to calculate the price create and manage your booking process payment assign a suitable driver send ride updates provide customer support and comply with legal obligations. Necessary booking information may be shared with the assigned driver fleet partner payment provider map provider flight information provider and other service providers needed to perform the ride. More information is available in the Taxxilo Privacy Policy.

Short Checkout Acceptance Text

By confirming this booking I confirm that I have read the Taxxilo Privacy Policy and understand that my booking contact route payment and travel information will be processed to arrange and manage the requested transport service. If I am booking for another passenger I confirm that I have permission to provide their information.

Optional Marketing Consent Text

I agree to receive Taxxilo offers discounts and promotional messages. I understand that this consent is optional and can be withdrawn at any time.

Client App Permission Notice

The Taxxilo client app may request access to notifications and optional device location. Notifications are used for booking driver arrival payment and support updates. Location access is used only when you choose to use location-based pickup or map features. You can manage these permissions through your device settings.